Quick help

Quickhelp questions

Quickhelp answers


If I change my settings on one computer, will they be transferred to another?

No, the settings use cookies stored on individual computers.


What is the recommended software?

We recommend that you use at least Adobe Acrobat Reader Version 9. Please add http://*.espacenet.com (or any other relevant Espacenet server) to your Trusted Sites zone, which you will find under Tools, Internet Options, Security.


What are the recommended browsers?

The following browsers and their minimum versions are recommended: Internet Explorer 8, Firefox 9, Chrome 17, Safari 5, Opera 11. Espacenet may still be usable in other/older browsers but may not function fully. We recommend that you upgrade your browser regularly to ensure Espacenet continues to function properly.


Do I need to enable cookies on my PC?

You have to enable (permit) cookies on your PC. Otherwise, you will only be able to see the first page in the print preview and will only be able to print that page. So if your internet browser is always (or automatically) set to disable cookies, you will have to change your settings for our website and start again from the Espacenet homepage.